42A × Duck Creek

Make Duck Creek policies answerable in AI.

42A connects Duck Creek Policy, Billing and Claims to AI assistants, so customers can check coverage, pay a bill or report a loss under your rules.

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What becomes possible

What Duck Creek can do with 42A.

Connect Duck Creek policy, billing and claims to AI assistants.

Policy and billing answers

Coverage, deductibles, due dates and balances for verified policyholders.

Rated quotes

Return eligible, rated quotes with required disclosures attached.

Report a loss

Open a claim with the details captured in conversation.

How it connects

How Duck Creek connects.

42A sits between the agent and Duck Creek, translating intent into the right data request or action while applying your business rules.

AI agent Where intent begins
42A Context · rules · actions
Duck Creek System of record
  1. 01 Policyholder verified identity · policyholder verified
  2. 02 Policy read policy · HO-3, $1,000 deductible
  3. 03 Rules applied billing · $412 due on the 15th
  4. 04 Request recorded disclosure · terms cited
Result Answer with source · pay-now link offered

Your business stays in control

Personalized to the individual. Governed by your rules.

  • Consented access only
  • Disclosures applied
  • Confirmed actions only
  • Complete audit trail

Build the journey

What pairs well with Duck Creek?

Not similar products: complementary connections that add the next useful layer to the same customer journey.

Customer intelligence Okta Customer Identity

Let customers securely link their account
Banking & lending Pega

Choose the next best action in real time
Service & engagement Twilio

Confirm and continue the journey by SMS or voice

FAQ / Duck Creek questions

What teams ask about the Duck Creek integration.

Clear answers about how 42A connects context, systems and customer action.

01

What does the 42A Duck Creek integration do?

42A connects Duck Creek Policy, Billing and Claims to AI assistants, so customers can check coverage, pay a bill or report a loss under your rules.

02

What becomes possible with Duck Creek?

Three things. Policy and billing answers: coverage, deductibles, due dates and balances for verified policyholders. Rated quotes: return eligible, rated quotes with required disclosures attached. Report a loss: open a claim with the details captured in conversation. Together they form one connected customer journey.

03

How does 42A keep Duck Creek actions controlled?

42A scopes the Duck Creek connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.

04

Where does Duck Creek fit in the customer journey?

A typical journey runs in four steps: policyholder verified, policy read, rules applied and request recorded. 42A carries the customer’s intent and relevant context between those steps, so Duck Creek can add value without forcing the customer to start again.

42A × Duck Creek

Put Duck Creek in front of every agent.

Bring one customer journey. Our integration team will show you the connection working end to end.

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