Sign in from the assistant
Customers link their account with the login and MFA they already use.
42A × Okta Customer Identity
Secure account linking for every AI assistant.
42A uses your Okta or Auth0 customer identity to let customers sign in from an AI assistant, so agents act on their real account with scoped, revocable consent.
01 / What becomes possible
What Okta can do with 42A.
Let customers securely link their account to any AI assistant.
Scope every token
Grant only the permissions an agent needs, with expiry and revocation.
Act as the customer
Run approved actions on the customer’s own account, not a shared one.
02 / How it connects
How Okta connects.
42A sits between the agent and Okta, translating intent into the right data request or action while applying your business rules.
ChatGPT 
Claude 
Gemini AI agent Where intent begins 42A Context · rules · actions
Okta Customer Identity Okta System of record - 01 Link requested
link · OAuth request - 02 Customer signs in
login · password + MFA - 03 Scopes granted
scopes · orders:read granted - 04 Session active
session · token, 30-day expiry
Your business stays in control
Personalized to the individual. Governed by your rules.
- Customer-approved scopes
- MFA where required
- Revocable at any time
- Complete audit trail
03 / Build the journey
What pairs well with Okta?
Not similar products: complementary connections that add the next useful layer to the same customer journey.
FAQ / Okta questions
What teams ask about the Okta Customer Identity integration.
Clear answers about how 42A connects context, systems and customer action.
01 What does the 42A Okta Customer Identity integration do?
42A uses your Okta or Auth0 customer identity to let customers sign in from an AI assistant, so agents act on their real account with scoped, revocable consent.
02 What becomes possible with Okta?
Three things. Sign in from the assistant: customers link their account with the login and MFA they already use. Scope every token: grant only the permissions an agent needs, with expiry and revocation. Act as the customer: run approved actions on the customer’s own account, not a shared one. Together they form one connected customer journey.
03 How does 42A keep Okta actions controlled?
42A scopes the Okta connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.
04 Where does Okta fit in the customer journey?
A typical journey runs in four steps: link requested, customer signs in, scopes granted and session active. 42A carries the customer’s intent and relevant context between those steps, so Okta can add value without forcing the customer to start again.
42A × Okta Customer Identity
Put Okta in front of every agent.
Bring one customer journey. Our integration team will show you the connection working end to end.