Define typed actions
Describe inputs, permissions and outputs so agents can use capabilities reliably.
42A × Custom API & MCP
Build custom integrations with typed actions, scoped credentials, validation hooks and full observability across every agent interaction.
What becomes possible
Connect proprietary systems through APIs, tools and event streams.
Describe inputs, permissions and outputs so agents can use capabilities reliably.
Validate every request against your own policy and eligibility services.
Trace calls, outcomes and failures with consistent journey identifiers.
How it connects
42A implements your custom APIs and tools on your behalf, exposing approved capabilities and validating every call against your business rules.
schema · typed inputs + outputs validate · scopes, rate limit execute · your eligibility service trace · journey id attached Your business stays in control
Build the journey
Not similar products: complementary connections that add the next useful layer to the same customer journey.
FAQ / Custom API questions
Clear answers about how 42A connects context, systems and customer action.
Build custom integrations with typed actions, scoped credentials, validation hooks and full observability across every agent interaction.
Three things. Define typed actions: describe inputs, permissions and outputs so agents can use capabilities reliably. Enforce your logic: validate every request against your own policy and eligibility services. Observe everything: trace calls, outcomes and failures with consistent journey identifiers. Together they form one connected customer journey.
42A scopes the Custom API & MCP connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.
A typical journey runs in four steps: capability defined, request validated, action executed and trace recorded. 42A carries the customer’s intent and relevant context between those steps, so Custom API & MCP can add value without forcing the customer to start again.
42A × Custom API & MCP
Bring one customer journey. Our integration team will show you the connection working end to end.