Coverage answers
Explain what the customer’s own policy covers, with the source cited.
42A × Guidewire
Insurance answers and claims, right inside the assistant.
42A connects Guidewire PolicyCenter, ClaimCenter and BillingCenter to AI assistants, so policyholders get accurate coverage answers and can start a claim with the details captured once.
01 / What becomes possible
What Guidewire can do with 42A.
Quotes, policy answers and claims intake from Guidewire.
First notice of loss
Capture FNOL details, photos and time of loss into a new claim.
Quote and renew
Start quotes and renewals with eligibility rules applied.
02 / How it connects
How Guidewire connects.
42A sits between the agent and Guidewire, translating intent into the right data request or action while applying your business rules.
ChatGPT 
Claude 
Gemini AI agent Where intent begins 42A Context · rules · actions
Guidewire Guidewire System of record - 01 Policyholder verified
identity · policy AU-55812 - 02 Policy read
coverage · comprehensive, €250 excess - 03 FNOL captured
fnol · time, place, 4 photos - 04 Claim opened
claim · CL-90442 opened
Your business stays in control
Personalized to the individual. Governed by your rules.
- Consented access only
- Disclosures applied
- Confirmed actions only
- Complete audit trail
03 / Build the journey
What pairs well with Guidewire?
Not similar products: complementary connections that add the next useful layer to the same customer journey.
FAQ / Guidewire questions
What teams ask about the Guidewire integration.
Clear answers about how 42A connects context, systems and customer action.
01 What does the 42A Guidewire integration do?
42A connects Guidewire PolicyCenter, ClaimCenter and BillingCenter to AI assistants, so policyholders get accurate coverage answers and can start a claim with the details captured once.
02 What becomes possible with Guidewire?
Three things. Coverage answers: explain what the customer’s own policy covers, with the source cited. First notice of loss: capture FNOL details, photos and time of loss into a new claim. Quote and renew: start quotes and renewals with eligibility rules applied. Together they form one connected customer journey.
03 How does 42A keep Guidewire actions controlled?
42A scopes the Guidewire connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.
04 Where does Guidewire fit in the customer journey?
A typical journey runs in four steps: policyholder verified, policy read, FNOL captured and claim opened. 42A carries the customer’s intent and relevant context between those steps, so Guidewire can add value without forcing the customer to start again.
42A × Guidewire
Put Guidewire in front of every agent.
Bring one customer journey. Our integration team will show you the connection working end to end.