Everyday answers
Balances, recent transactions, fees and payment dates for verified customers.
42A × Fiserv
Make your Fiserv core answerable in AI assistants.
42A connects Fiserv core and card platforms to AI assistants, so account holders get accurate answers and routine servicing, under the bank’s rules and disclosures.
01 / What becomes possible
What Fiserv can do with 42A.
Connect Fiserv cores and card platforms to governed AI conversations.
Routine servicing
Lock a card, set a travel notice or schedule a payment with confirmation.
Escalate with context
Route disputes and complex needs to staff with the full conversation.
02 / How it connects
How Fiserv connects.
42A sits between the agent and Fiserv, translating intent into the right data request or action while applying your business rules.
ChatGPT 
Claude 
Gemini AI agent Where intent begins 42A Context · rules · actions
Fiserv Fiserv System of record - 01 Member verified
identity · member verified - 02 Account read
account · card ending 4417 - 03 Action confirmed
confirm · customer approves lock - 04 Record updated
card.lock · done, logged
Your business stays in control
Personalized to the individual. Governed by your rules.
- Consented access only
- Disclosures applied
- Confirmed actions only
- Complete audit trail
03 / Build the journey
What pairs well with Fiserv?
Not similar products: complementary connections that add the next useful layer to the same customer journey.
FAQ / Fiserv questions
What teams ask about the Fiserv integration.
Clear answers about how 42A connects context, systems and customer action.
01 What does the 42A Fiserv integration do?
42A connects Fiserv core and card platforms to AI assistants, so account holders get accurate answers and routine servicing, under the bank’s rules and disclosures.
02 What becomes possible with Fiserv?
Three things. Everyday answers: balances, recent transactions, fees and payment dates for verified customers. Routine servicing: lock a card, set a travel notice or schedule a payment with confirmation. Escalate with context: route disputes and complex needs to staff with the full conversation. Together they form one connected customer journey.
03 How does 42A keep Fiserv actions controlled?
42A scopes the Fiserv connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.
04 Where does Fiserv fit in the customer journey?
A typical journey runs in four steps: member verified, account read, action confirmed and record updated. 42A carries the customer’s intent and relevant context between those steps, so Fiserv can add value without forcing the customer to start again.
05 Can the agent give personal financial advice?
Only what your policies allow. 42A applies your jurisdiction, eligibility and disclosure rules before any answer leaves the gateway, restricts unsupported claims, and routes regulated advice to a licensed advisor with the full context.
42A × Fiserv
Put Fiserv in front of every agent.
Bring one customer journey. Our integration team will show you the connection working end to end.