Find the right item
Search items, variants and units with live availability.
42A × Dynamics 365 Business Central
Mid-market ERP, ready for AI agents.
42A connects Dynamics 365 Business Central to AI agents, so customers get real stock and prices, and orders and quotes arrive ready to fulfill.
What becomes possible
What Business Central can do with 42A.
Give agents live items, prices and orders from Business Central.
Quote and order
Create quotes and sales orders with the customer’s price group.
Answer account questions
Share open orders, shipments and balances with verified customers.
How it connects
How Business Central connects.
42A sits between the agent and Business Central, translating intent into the right data request or action while applying your business rules.
ChatGPT 
Claude 
Gemini AI agent Where intent begins 42A Context · rules · actions
Dynamics 365 Business Central Business Central System of record - 01 Item searched
search · standing desk, oak - 02 Stock checked
stock · 15 available - 03 Quote prepared
quote · customer price group B2B - 04 Order created
salesorder · converted on approval
Your business stays in control
Personalized to the individual. Governed by your rules.
- Read-only by default
- Scoped permissions
- Confirmed actions only
- Complete audit trail
Build the journey
What pairs well with Business Central?
Not similar products: complementary connections that add the next useful layer to the same customer journey.
Microsoft Dynamics 365 Customer intelligence Microsoft Dynamics 365
↗︎ Add the Microsoft CRM view of the customer
Microsoft Copilot Agent channels Microsoft Copilot
↗︎ Meet customers in the Microsoft assistant they already use
Stripe Commerce & content Stripe
↗︎ Complete payment through a secure checkout
FAQ / Business Central questions
What teams ask about the Dynamics 365 Business Central integration.
Clear answers about how 42A connects context, systems and customer action.
01 What does the 42A Dynamics 365 Business Central integration do?
42A connects Dynamics 365 Business Central to AI agents, so customers get real stock and prices, and orders and quotes arrive ready to fulfill.
02 What becomes possible with Business Central?
Three things. Find the right item: search items, variants and units with live availability. Quote and order: create quotes and sales orders with the customer’s price group. Answer account questions: share open orders, shipments and balances with verified customers. Together they form one connected customer journey.
03 How does 42A keep Business Central actions controlled?
42A scopes the Business Central connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.
04 Where does Business Central fit in the customer journey?
A typical journey runs in four steps: item searched, stock checked, quote prepared and order created. 42A carries the customer’s intent and relevant context between those steps, so Business Central can add value without forcing the customer to start again.
42A × Dynamics 365 Business Central
Put Business Central in front of every agent.
Bring one customer journey. Our integration team will show you the connection working end to end.